COVID-19 Guidelines and Policies

Updated: 2/1/2021

Fitness Class passes are now $5 per person, per class. Guests must wear masks in common areas and sanitize hands before and after class.

Basketball Gym Update:

In our efforts to continue to observe state and local social distancing guidelines, Effective Monday, July 13th, 2020 until further notice, the gym guidelines will be as follows:



 Guest passes (basketball or day passes) will be sold by Sessions until state guidelines change; at the end of your session all participants must exit the gym, this includes members. Sessions are as follows:

Monday-Friday: Session I (12PM-4PM), Session II (4PM-8PM)

Saturday: Session I: (11AM-3PM), Session II (3PM-7PM)

Kroc Center Members that wish to use the gym during session times must sign up for the session at the Kroc Center front desk. Members will need to follow Court Capacity and Session Guidelines. Members may also enjoy the gym from opening until the first session begins.


There may only be a maximum of 20 people allowed on each half of the court when the curtain is down.  If the curtain is up, only a maximum of 20 people in the gym.

Kroc Center Members will be required to observe court capacity guidelines (First Come, First Serve). If the gym is at full capacity, members will have to wait until a person leaves to access the equipment/court.


There will be no pickup volleyball on Thursday’s, state guidelines change.


All Members wanting to play basketball will be required to answer health questions prior to entering the facility.


All members wanting to play basketball will have their temperatures taken upon arrival. Temp must be 100.3 or below to enter the facility.


Guests should wash or sanitize their hands for 20 seconds upon arrival, after touching anything, between, and after games.


July 10, 2020

Facility Update:

We are asking all members and guests to wear their masks in common areas, through the hall, front desk/lobby area, fellowship hall, chapel, etc. Children and camp kids will also be asked to wear masks due to the governor’s guidelines.

The facility will be going back to small groups of 10 in areas depending on the size of the area.

Basketball gym will be limited to 10 people per half court.

Thank you for helping us to stay safe.

June 2, 2020

Facility update:

As more of the facility opens up, we continue to ask for patience and compliance.

Below are a few updates:

No more fitness registration- open to all

Day passes for guest are available for  $10

The pool is open for all members with half capacity. (No Reservation Required for members.)

A limited amount of swim sessions will be available to guests for purchase for $10.

As of right now, there are no birthday parties.

Sign up for fitness classes at the front desk. 207-1218.

Play Care is available on a limited capacity for 2 hours call the front desk to reserve your child(s) space 228-207-1218.  As of now, Play Care is still closed on Saturdays.

May 26, 2020

Kroc Fitness Participants,

The Salvation Army Fitness staff has been working on a phased opening for fitness classes. Click here for the June schedule.  Following CDC guidelines there will be a limited amount of participants per class. Call 228-374-9129 to reserve your class spot.

We are thankful That we are slowly able to be here for you so that you can continue to stay healthy and safe.

May 19, 2020

Kroc Parents,

We know you are anxiously waiting for information about camps. The Director of Operations, Danielle Emery, has met with the Mayor and will be following guidelines and regulations on camps for the safety of our community and the children. At this time we are planning on holding Summer Day Camp from 8 am – 5 pm, Monday – Friday, beginning June 1st. While there may be fewer field trips and groups of kids will be limited, we look forward to having fun with your kiddos. As things are still very fluid and changing we appreciate your patience while our staff works out all the details. The Coordinators are working to see if they can safely hold their specialty camps, stay tuned for these details in the upcoming days.

To register your child for camp, follow the link to our Camps page.

May 15, 2020

Kroc Family,

We are excited to announce that the facility will be opening in a phased manner on Monday, May 18th for fitness only (Machines & Weights), by reservations, for members only. The Salvation Army Kroc Center is following Covid-19 guidelines and restrictions. Call 228-207-1218 to make your one hour and 45-minute reservation, up to a week in advance, limited to 20 people per block. The machines have been spaced out through the facility to maintain 6 feet distance. Areas will be cleaned and sanitized every hour and forty-five minutes.

We know things will look and feel different and as you enter your facility. Our staff is diligently working to come back and provide amenities for our Kroc Members.  We ask that members remain patient and adhere to safety guidelines: such as maintaining social distancing, washing hands often, and sanitizing equipment after each uses, wearing masks when possible/suitable.

Hours of Operation:

Monday – Friday: 6 am – 6 pm

Saturday: 8 am – 2 pm

Sunday: Closed

Locker rooms will be open but showers will be closed at this time. 

May 20th auto payments will be back on.

April 10, 2020

Dear Kroc Members,
As circumstances related to COVID-19 evolve, like many others, we have had to revise our plans accordingly. Due to the fact that member operations will remain closed until all applicable mandates are lifted, we are freezing all accounts and waiving membership fees until we are able to reopen. This waiver will apply to all memberships with an active or hold status. Any previous purchase will still be honored once we are able to reopen. At that time all current active and hold accounts will be reactivated.

Even though we are closed to members we are providing online group exercise classes and other activities free to all from our Facebook Page and are developing other options for you. The Salvation Army is working to give back to the community

Serving Harrison, Hancock, Stone and Pearl River Counties: Outreach, 2019 22nd Gulfport, MS:  Food Bags by Appointment over the phone and placed in the car trunk. Monday – Thursday – 9 AM – 3 PM; Friday, 9 to noon.  Call: 228-374-8301

Biloxi Kroc Center, 575 Division St., Biloxi, MS:  Senior Lunch delivery Call Lt. Sonya Smith at 228-234-7478 to schedule, while supplies last, serving East Biloxi area.  

The Salvation Army Kroc Center has partnered with Feeding the Gulf Coast to serve lunches to children 18 and under Monday-Friday at noon. Feeding Flyer

Also, check our Facebook for activities such as crafts for children and exercises.

Serving Jackson County:  Social Service Center, 3217 Nathan Hale Av., Pascagoula, MS:  Food Bags by appointment over the phone and placed in the car trunk.   Monday – Thursday 9 to 3 PM.  Call: 228-762-7222

Serving George County: Lucedale Family Service Center, 53 Virginia St. Suite A, Lucedale, MS:  Food Bags by appointment over the phone and placed in the car trunk.  Monday – Friday 9 to 3 PM.  Call: 601-766-3577

If You Would Like to Contribute
All memberships are on hold, however, if you would like to contribute through your membership, you may contact us to reactivate your account. As a thank you for keeping your recurring membership active through our temporary closure, we’ll credit you a future month – equal to and matching your existing monthly membership fees.
If you would like to reactivate your membership, email us at or call 228-207-1218.

If you would like to contribute to The Salvation Army MS Gulf Coast and our Covid-19 relief efforts click here.